PURPOSE

The design objectives faced the difficulties of the constraints posed by a working shopping center constructed decades ago. The main objective was to involve the client, shop owners, and operations staff, to bring together their visions in a design-sprint-like workshop. The available time was limited, so we focused on one condensed cycle of the double diamond approach.

STRATEGY

The workshop started with the convergence of ideas, constraints, opportunities, and more. Every desire and fear were shared so that the group could agree on the ground rules for the divergence group work.

After laying down rules, the groups worked on the different areas and levels of the shopping center to synthesize their different approaches.

At the end, their findings were shared in the convergence section of the workshop, where some similarities emerged as a product of sharing goals and constraints at the beginning.